Shipping and Returns

Zactomodels model parts are shipped within a day or two of me receiving the order if I have the parts in stock.
If I don't have the parts in stock I try to keep the homepage updated as to the current status of back-orders.

I will refund any back-order purchases if you do not wish to wait, just e-mail me...


Standard shipping is though the U.S. post office, USPS.
First Class for U.S. customers, First Class International Airmail for international customers.
I do my best to keep S&H costs as low as I can but USPS continues to raise prices.

The S&H I charge is based on actual postage rates plus about $1.00 or less for the box.

Zactomodels model parts are carefully packed and shipped in a sturdy white box.
Occasionally the postal carriers are 'rough' with packages.
Please inspect the contents of your package immediately and contact me if anything is damaged
or broken so we can arrange return, replacement or refund of the product.

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