Zactomodels

Shipping Details

Real time S&H cost can be seen in the shopping cart as you add items.
Shipping cost is based on weight and determined by which items you purchase.
The website uses approximate weights for calculating postage. If you are overchaged for S&H we will send a refund for the difference.
We charge actual shipping costs at our discounted rate.
Handling cost is determined by the box used for shipping and ranges from $1.25 to $1.75.

Shipping is done through USPS.
Most of our international shipments are done using USPS First Class International Mail. This method has a tiered system with packages up to 8 ounces costing around $15 and packages over 8.1 ounces (up to 32 ounces) costing over $23.

If while packaging we discover that a package is barely over the threshold for a lower cost bracket, we will contact the customer and give them the option to exclude some instruction sheets to lower the weight. Omitted instructions can downloaded from the product pages on the website or emailed if the customers requests.

We do everything we can to keep the shipping cost as low as possible for our customers.

Any duties, taxes or other fees are not included in the purchase. These are to be paid by the customer, in their country, when they receive the package.

We only ship to the address provided on your PayPal order. An alternate “ship to” address may be entered during PayPal checkout.
We are not responsible if a wrong address is provided by the customer.
Once a USPS First Class package has been shipped, there is nothing we can do to change the address.
In some cases, Priority or higher shipping methods can be corrected en-route.

Refunds may be given on a case by case basis.
Please contact us before filing any claims. We will do our best to remedy the situation.

We reserve the right to refuse service to anyone …